Linxocial LLC · linxocial.com
Refunds
We want you to feel good about joining Linxocial. Here is exactly how refunds work.
Changed your mind? You have three business days.
If you sign up for a paid membership and decide it is not for you, tell us within three business days and we will give you all of your money back. No questions, no fees. Sundays and holidays do not count toward the three days.
How to ask for a refund
Email cancellations@linxocial.com from the email address on your account and say you want to cancel. That is it. You do not need a special form or a reason. You can also cancel in your account settings. The full renewal and cancellation terms are on the membership and cancellation page.
When you will get your money
We send refunds within 10 days of getting your email. The money goes back to the card or account you paid with. Your bank may take a few more days to show it.
After the first three days
Your membership renews every month until you cancel. You can cancel anytime in your account settings or by emailing us. When you cancel, you keep your membership until the end of the month you already paid for. We do not refund part of a month.
When we always make it right
- We charged you by mistake, or charged you twice. We will refund the extra charge in full.
- A member passes away or becomes disabled and can no longer use Linxocial. We will refund the unused part of the membership to the member or their family.
When there is no refund
If we remove an account for breaking our rules, such as harassment, scams, or anything in our acceptable use policy, we do not refund that membership, as far as the law allows.
Talk to us first
If something looks wrong on your statement, email us before calling your bank. We can usually fix it faster. Questions: support@linxocial.com.
